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Privacy Policy

VISO Clinic is committed to protecting your personal data. This policy explains how VISO Clinic collects, uses and protects your information.

Last updated: 2026 · VISO Clinic Ltd · Company No. 10970682

1. About VISO Clinic

VISO Clinic is operated by VISO Clinic Ltd (Company No. 10970682), based in Talbot Woods, Bournemouth. VISO Clinic is responsible for the personal data it holds about you.

2. Data collected

  • Your name, email address and phone number (via contact or booking forms)
  • Health and medical history (provided as part of consultation and treatment)
  • Records of treatments you have received
  • Correspondence between you and VISO Clinic
  • Payment information where relevant (processed securely via the payment provider)
  • Technical data collected automatically when you visit the website

3. How your data is used

  • To manage and fulfil your appointments and bookings
  • To provide and plan your clinical treatment and maintain treatment records
  • To respond to enquiries submitted via the contact form
  • To send appointment reminders or follow-up communications
  • To comply with legal and regulatory obligations

4. Legal basis for processing

VISO Clinic processes your data under UK GDPR on the bases of Contract, Legitimate interests, Legal obligation and Consent. For health data, explicit consent and the basis of healthcare provision are relied upon.

5. Sharing your data

VISO Clinic does not sell or share your data with third parties for their own marketing. Data may be shared with trusted service providers who support VISO Clinic's operations, all of whom are required to process data securely and in accordance with data protection law.

6. Data retention

Patient records and clinical data are retained for a minimum of 8 years following your last appointment, in accordance with healthcare record-keeping guidelines.

7. Your rights

Under UK GDPR you have the right to access, correct, erase, restrict, port and object to the processing of your personal data. To exercise any of these rights please contact VISO Clinic at the address above. You may also lodge a complaint with the ICO at ico.org.uk.

8. Cookies

The website may use cookies to improve your browsing experience and collect anonymised analytics data. You can control cookie settings through your browser.

9. Changes to this policy

This policy may be updated from time to time. The current version will always be published on this website.